“I want to thank a particular member of the amazing Mary Rossi Travel team. Esther Fraser has looked after my travel arrangements over the last 14 years and I couldn’t be happier. One of my passions is cruising and there is no one I have met who intuitively knows what I would like or a ship or itinerary to match with me than Esther. Esther’s knowledge of cruising is second to none.
I believe Esther’s secret weapon is knowing her clients preferences, likes and dislikes and yet knowing when to gently challenge them to something just a little different.
Let’s face it travel is certainly a big investment of one’s leisure time, finances and in my case quality family occasions, yet I feel completely confident to hand over to Esther who never lets me down. Perfect timing and thoughtful organisation that means a lot. These are the things that set Esther apart”. Julie L
“Thank you Esther! The itinerary and supporting documents worked perfectly. It is just so good when a true professional is involved. Thank you again for organising me”. Barbara
“My wife and I have just returned from yet another memorable Seabourn cruise organised for us by Mary Rossi and Esther Fraser in particular. Esther has been organising cruises and other forms of overseas travel for more than four years for us and other members of our family and her unfailing advice, service and responsiveness have not only ensured that our trips have gone smoothly but, in each case, they have encompassed that little extra. Esther is always prepared to go the additional yard and she does so with good humour, patience and a great understanding of our likes and dislikes. No better example of her help and support occurred two years ago on a cruise ship when my wife had to be evacuated with a life threatening illness that resulted in major surgery and hospitalisation in Norway. Esther worked expertly and tirelessly to ensure we were able to return to Australia as smoothly as could be expected given the circumstances. She is the reason I recommend Mary Rossi Travel to friends and colleagues.
“We are happy clients of Mary Rossi Travel. Esther’s enthusiasm for travel is obvious, and her knowledge and experience have been invaluable in helping us plan many memorable trips around the world. We look forward to future adventures with Mary Rossi Travel..
Kathleen and Michael Hamar
“My husband and I have just returned from another overseas holiday carefully coordinated and meticulously organised via Esther. We have used the expertise of Esther for many years now and have benefited enormously from her advice, suggestions and (on the odd occasion) help when we have been away. Esther is now well used to what type of holiday appeals to us and what type of travellers we are, so whenever we put forward our latest request on where we would like to go and provide her with our thoughts, she collaborates with us until we have the holiday to remember. I never worry when we are away because I know that all aspects of the trip have been addressed. On the rare occasion when things haven’t gone quite to plan, Esther has always provided the necessary support and follow up.
We will continue to annoy Esther for many years yet!
Kaye and Peter Jones
“Esther has been our favourite travel consultant for many years. We first engaged Esther to do our Firms bookings for overseas consultants. Our Company travels to places that are not really on the well trodden paths of tourists. And our bookings are usually last minute. Other travel agents that we had contacted during those times were so overwhelmed with our requests that they either just couldn’t handle the booking or wanted to charge us a huge fee for the pleasure. Then I remembered the company Mary Rossi Travel who had arranged an amazing barge trip down the Seine a few years previously.
I rang them and that’s when our association with Esther started. Esther knows just what we like, and has organised many trips for us to Asia, Europe, the Pacific and Canada. Never once has she slipped up. Our accommodation has always been top notch and the travel arrangements have always been first class. Travelling to places like Burma and Cambodia, to name a couple, must always be well organised and the travel plans are very important. Getting lost or confused in these places can cause huge nightmares. Esther has organised transfers from Airports and Hotels. Guides, Taxi drivers, Outings, Sightseeing etc. She is very efficient and diligent in her research. Her experience in the travel field leaves nothing to chance. Once when we lost some travel documents, she was on to it in a flash after our distressed phone call from an Airport. We were able to continue our travel without any delays.
She is our number one go to person for all things Travel. We have recommended Mary Rossi Travel to many of our friends, particularly Esther. Many Thanks.
David and Jody Halmarick and the Milsearch Team
“We have just returned from another overseas trip organised for us by Esther. As always she was extremely helpful, efficient and professional in making all the travel arrangements for us. On this occasion we had a medical event which required us to return home ahead of time. Esther organised the change of flights and other related amendments quickly and efficiently with no fuss. Esther is a pleasure to deal with, and such a lovely person”.
Peter & Heather Lovell
“I know Bill has spoken to you about the success of our holiday but I also wanted to thank you personally for all your detailed help. I knew what I wanted the experience to be – i.e. For our family to have some feeling of what it is like in outback Australia which makes up so much of their country. Our stay at Ooraminna Homestead near Alice Springs was part of the experience I was wanting for the family. I grew up west of Hay in NSW and life in those places is so different from the city, which is all the children know ( and 2 sons-in-law are from other countries), so it was an eye opener for everyone. It was also a lot of fun. Again, my thanks. Now off to NY. A bit of a change!”
“Esther, Thank you for your email and for organising my magnificent tour. The Canyonlands tour I took with Scenic Tours was wonderful. Monument Valley was a stand out for me. Lived up to all my expectations and more. The Navajo guides were so proud of their heritage and their traditional homeland and enjoyed sharing their knowledge with us. I get goose bumps when I think of a very special experience while in the valley – we visited a natural amphitheatre where one of our guides sang a Navajo song then the other Navajo guide played a native flute which was hauntingly beautiful. But – the beauty didn’t end there – the guide who played the flute asked us all to hum along with him as he played Ode to Joy – that was so emotional – added to by the location. I get emotional just thinking of it. Many thanks!”
“Esther, Thank you for arranging our holiday on Plantation Island. It was a huge success and just perfect for us. The all Fijian staff were wonderful. So welcoming on a continual basis and very efficient at all levels. My ten year old granddaughter has intellectual disabilities and the staff just loved her. She was the star of the family. It was “Hello Olivia” everywhere we went and Liv would call back “Bula” with a big smile. A great holiday, effortlessly organised for me by you, Esther. Thank you. Perfect recommendation for a family holiday”.